Privacy Policy

1. Introduction

AI Life Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or engage with our services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone, address)
• Account credentials and preferences
• Payment and billing information
• Customer service communications
• Product registration and warranty information

2.2 Device Information

Our AI devices may collect:

• Device usage patterns and performance data
• Environmental data (temperature, humidity, air quality)
• Voice commands and interactions (processed locally when possible)
• Network connectivity information
• Software version and update information

2.3 Website Information

When you visit our website, we automatically collect:

• IP address and browser information
• Pages visited and time spent
• Referring websites and search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our products and services
• Personalization: To customize your experience and device behavior
• Communication: To send updates, support information, and marketing communications
• Analytics: To analyze usage patterns and improve our offerings
• Security: To protect against fraud and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Cloud storage and computing
• Customer support
• Marketing and analytics
• Shipping and logistics

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Investigate fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to authorized personnel only
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard security protocols
• Employee Training: Regular privacy and security training

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction

You can access and update your personal information through your account settings or by contacting us.

6.2 Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

6.3 Deletion

You can request deletion of your personal information, subject to legal and contractual obligations.

6.4 Marketing Communications

You can opt out of marketing communications at any time through unsubscribe links or account settings.

6.5 Device Data

You can control data collection through device settings and privacy controls.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

We will delete or anonymize your information when it is no longer needed for these purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying notices in our products

Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: