πŸ“ž +41444381711 βœ‰οΈ [email protected]

Fast & Secure Delivery

We partner with leading shipping carriers to ensure your AI devices arrive quickly and safely. All orders are carefully packaged and tracked from our warehouse to your door.

Shipping Options

🚚

Standard Shipping

5-7 Business Days
FREE on orders $75+

Reliable ground shipping for most orders. Perfect for non-urgent deliveries.

  • Tracking included
  • Signature confirmation
  • Insurance coverage
  • Weekend delivery available
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Overnight Shipping

Next Business Day
$39.99

Get your AI devices the next business day with our fastest option.

  • Next day delivery
  • Morning delivery option
  • Direct signature required
  • Premium packaging
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Local Delivery

Same Day
$29.99

Same-day delivery available in select metropolitan areas.

  • Same-day delivery
  • Professional delivery team
  • Installation available
  • Flexible time windows

Shipping Coverage

πŸ‡ΊπŸ‡Έ United States

We ship to all 50 states including Alaska and Hawaii.

  • Contiguous US: Standard shipping rates
  • Alaska & Hawaii: Additional 2-3 days
  • APO/FPO: Military addresses supported
  • PO Boxes: Small items only

πŸ‡¨πŸ‡¦ Canada

Fast shipping to all Canadian provinces and territories.

  • Delivery Time: 7-10 business days
  • Shipping Cost: Starting at $24.99
  • Customs: Duties and taxes may apply
  • Tracking: Full tracking provided

🌍 International

We ship to over 100 countries worldwide.

  • Delivery Time: 10-21 business days
  • Shipping Cost: Calculated at checkout
  • Customs: Customer responsibility
  • Restrictions: Some countries excluded

How Shipping Works

1

Order Processing

Orders are processed within 1-2 business days in our fulfillment center.

  • Inventory verification
  • Quality control check
  • Secure packaging
  • Shipping label creation
2

Shipment Dispatch

Your package is handed off to our shipping partner for delivery.

  • Tracking number generated
  • Email notification sent
  • Package in transit
  • Real-time updates
3

In Transit

Track your package as it makes its way to your delivery address.

  • Live tracking updates
  • Estimated delivery date
  • SMS notifications
  • Delivery attempt alerts
4

Delivery

Your AI devices are delivered safely to your specified address.

  • Signature confirmation
  • Delivery photo proof
  • Package condition verified
  • Delivery confirmation email

Packaging & Protection

πŸ›‘οΈ Protective Packaging

All AI devices are carefully packaged to prevent damage during shipping.

  • Custom-fit foam inserts
  • Shock-absorbing materials
  • Moisture protection
  • Tamper-evident sealing

♻️ Eco-Friendly Materials

We use sustainable packaging materials whenever possible.

  • Recyclable cardboard boxes
  • Biodegradable packing peanuts
  • Minimal packaging design
  • Reusable packaging options

πŸ“¦ Discreet Packaging

Your privacy is important - packages don't reveal contents.

  • Plain shipping boxes
  • No product branding visible
  • Generic return address
  • Confidential handling

Special Shipping Services

White Glove Delivery

Premium delivery service with setup and installation included.

  • Scheduled delivery appointment
  • Professional delivery team
  • Unpacking and setup
  • Basic installation included
  • Packaging removal
Starting at $99

Installation Delivery

Combine delivery with professional installation service.

  • Certified technician delivery
  • Complete device setup
  • Network configuration
  • User training included
  • 30-day support
Starting at $149

Business Delivery

Specialized delivery options for business customers.

  • Dock-to-dock delivery
  • Bulk order handling
  • Flexible scheduling
  • Multiple location delivery
  • Account management
Custom pricing

Shipping Costs

Shipping Method
Delivery Time
Cost
Free Shipping Threshold
Standard Ground
5-7 business days
$9.99
$75+
Express
2-3 business days
$19.99
$200+
Overnight
Next business day
$39.99
$500+
Local Delivery
Same day
$29.99
$300+

Package Tracking

Stay informed about your shipment with our comprehensive tracking system.

πŸ“§ Email Updates

Automatic email notifications at key shipping milestones.

πŸ“± SMS Alerts

Text message updates for delivery day and any delays.

🌐 Online Tracking

Real-time tracking through our website or carrier sites.

πŸ“ž Phone Support

Call our customer service for tracking assistance.

Delivery Issues

Package Not Delivered

If your package shows as delivered but you haven't received it:

  • Check with neighbors and building management
  • Look for delivery notices
  • Contact the carrier directly
  • File a claim with our customer service

Damaged Package

If your package arrives damaged:

  • Take photos of the damage
  • Don't refuse the package
  • Contact us within 24 hours
  • We'll arrange replacement or refund

Delivery Delays

If your package is delayed:

  • Check tracking for updates
  • Weather and holidays may cause delays
  • We'll notify you of significant delays
  • Contact us for expedited replacement

Wrong Address

If you provided an incorrect address:

  • Contact us immediately
  • Address changes may incur fees
  • Returned packages may be recharged
  • We'll help redirect when possible

Shipping FAQ

Do you ship to PO Boxes?

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We can ship small items to PO Boxes, but larger AI devices require a physical address for delivery. UPS and FedEx cannot deliver to PO Boxes.

Can I change my shipping address after ordering?

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Address changes are possible before the order ships. Contact customer service immediately. Once shipped, address changes may incur additional fees.

Do you ship on weekends?

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Saturday delivery is available for Express and Overnight shipping options. Sunday delivery is available in select areas for an additional fee.

What if I'm not home for delivery?

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The carrier will leave a delivery notice and attempt redelivery. You can also arrange to pick up the package at a local facility or authorize delivery to a neighbor.

Are there any shipping restrictions?

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Some AI devices with lithium batteries have shipping restrictions for air transport. International shipments may have additional restrictions based on local regulations.

Shipping Support

Need help with shipping questions or tracking your order?

Phone: +41444381711
Live Chat: Available on our website
Order Tracking: Track your package online